Augmented Business Process Management Systems: A Research Manifesto

Technical Report, arXiv.org e-Print archive. CoRR Technical Report arXiv:2201.12855 2021. Available at https://arxiv.org/abs/2201.12855.

Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems that draws upon trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.

@techreport{Corr-2022-ABPM-manifesto,
   title = "Augmented Business Process Management Systems:  A Research
Manifesto",
   year = "2021",
   author = "Marlon Dumas and Fabiana Fournier and Lior Limonad and
Andrea Marrella and Marco Montali and Jana-Rebecca Rehse and Rafael
Accorsi and Diego Calvanese and De Giacomo, Giuseppe and Dirk Fahland
and Avigdor Gal and La Rosa, Marcello and Hagen Völzer and Ingo
Weber",
   institution = "arXiv.org e-Print archive",
   number = "arXiv:2201.12855",
   note = "Available at https://arxiv.org/abs/2201.12855",
}