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Free University of Bozen - Bolzano

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G

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The ``eBZ-Digital City'' Initiative

Johann Gamper and Nikolaus Augsten

Abstract

Since a few years digital government is becoming an active research area with lots of promises to revolutionise government and its interaction with citizens and businesses. Since up to 80% of transactions between the public administration and its customers take place at the local level, municipalities are the most important access point to government services and information. In this paper we present a new e-government initiative between the Free University of Bozen-Bolzano and the Municipality of Bozen-Bolzano, which aims at fostering the use of information and communication technologies in the local administration. We describe the objectives of the initiative and its context. Two projects have already been started, which are briefly discussed together with first results.